Progressive Insurance - Emerald Customer - excuse to overcharge
Premium went up 25%, and we had 2 no fault accidents and one violation speeding under 20mph within 3 years. So I challenged them for trying to recoup the not at fault accidents..
They responded with vague generalities. I knew they were overcharging me already but I had been with them for 12 years so I put up with it. Trust me, being called an Emerald Customer is just an excuse to over charge. I cancelled and switched to Geico.
My initial premium is only 1/3 of what Progressive was charging. I realize they start you low, then raise you each renewal, but we will still save lots of $$.
Reason of review: Problems with payment.
Progressive Insurance Pros: Claim handling.
Progressive Insurance Cons: Billing overcharging, Vague responses to rate questions.
Location: West Chester, Pennsylvania
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