Submit ›
or
1.4 Based on 131 reviews
Compare to others
Respond to your
customers
  • Customers like
    • Go find another insurance company quick as they do not pay 5
    • Simple to join 4
    • To angry to answer this 4
  • Customers don't like
    • Every thing 7
    • Customer service 6
    • Lie about coverage 6

Worst insurance company ever. Raised my rates for no reason when I called and asked why they told me it's part of doing business! What? Read more

Was this review helpful? 0 0

BADDD,stay way from this company,dont care about the costumers,do what ever they can to dont pay for repairs,and bad costumer service

Add comment

BADDDD,every thing to dont pay claims,wrost insurance company

Add comment

I was in an accident that is a slam dunk as to who was at fault. I was going south and turning right (west) with all green lights including the green arrow for special right turn lane. There was no traffic, (5:45 a.m.) I turned right with the green light and traveled no more than 30 feet starting to turn into the left lane I was totally established, and I was hit in the left fender (wheel well) by a car that had turned left going north, and... Read more

Was this review helpful? 0 0

Called due to policy being cancelled customer service did not have correct policy said I had two- lie, even though it was their mistake made other excuses as to why they still cancelled.When I renewed three different payment options Progressive used first payment option even though I was using second, notice of cancellation still for first option even thier own paper work for policy innaccurate. I have always disliked Progressive online service,... Read more

Was this review helpful? 0 0

Progressive mishandled the canceling and switching of insurance from one motorcycle to another. I had to call back 5 days later as they re-instated insurance on my old motorcycle instead of my new one. 1 month later I get a bill almost double my quoted monthly payment on top of the payment I made at the original switching and canceling of said insurance. Progressives workers are mediocre at best and can not seem to do simple math even when... Read more

Was this review helpful? 0 0

Stay away from Progressive car insurance. They lied about rules and regulations in South Florida to me. They charged more for a 6 month car insurance than I used to pay for a year in 2 cars in NJ. After three weeks they drop the only discount they gave me over the phone and send me a bill for more money. The discount was a paperless bill. So they got away with $1400,00, for a 6 month. All the information they give to me was false and... Read more

Was this review helpful? 0 0

Don't buy roadside service from Progressive. I had to call the insurance company twice to be tranferred several times before getting to Agero roadside service a separate company from Progressive. My car broke down. I started calling Progressive at 3:30. They transferred me to Agero who put me on hold to verify my policy information and disconnected me. At 4:06 the police came to impound my car to get it off of the road. It went to impound. At... Read more

Was this review helpful? 0 0

I was in an accident and it wasn't my fault. They took forever to get the police report and get back to me and they did a terrible job at handling the accident. They also will not be getting me any money for the accident to fix my car and they didn't try very hard to fight for me either and now I am without a car. I would not recommend them anymore. They used to be good but now they aren't, they have gotten worse over the years. I think anyone... Read more

Was this review helpful? 0 0

I called Progressive to cancel my $230.00/month policy. They informed me I had to send them something in wtiting as well as a copy of the cancelled registration. I send these documents to the email address I was given and it came back undeliverable. So I called Progresdive for the secobd time and was told I was given the old email address and the new one was upload@email.progressive.com so I re-sent the documents. On 9/11 I checked my online... Read more

Was this review helpful? 0 0
Did not find what you were looking for?
 
×
You are reading about Progressive Insurance.
Filing a new complaint about
×