david a Vgw
map-marker Nashville, Tennessee

Stupid commercials

stupid half motorcycle and half man really stupid took a whole lot of brains there
View full review
Reason of review:
stupid commercial
Mary B Gqd
map-marker Santee, California

Stupid aggravating commercials

Why do you want commercials depicting how stupid the agents are. (1) In one commercial Flo asked the agents "what do we do?" They didn't know. Another commercial , Jaime following a motorcycle in desert to give Flo a $1.00??? Why do agents wear aprons? The commercials are so aggravating and stupid. Why buy i
View full review
Reason of review:
Commercials

Preferred solution: Don't advertise incompetence and stupidity of your agents in commercial.

Anonymous
map-marker Aurora, Illinois

Added drivers to my policy without consent

They add (3) additional drivers to my policy without my consent and one lives in a DIFFERENT STATE. Then I had to jump through hoops to try and have them removed. Was told more than once what I provided wasn't enough. So now I have to cancel and find new insurance. How is this even legal?!? I filed a complaint with the IL Dept of Insurance and I'm sending a letter to the Governor. This is the most unethical practice from an insurance company I have ever come across.
View full review
Reason of review:
Poor customer service
Anonymous

Maid commercial

Hate, or whatever a stronger word for hate is, the maid commercial. If I see this in the morning, I have that stupid song in my head all day. Seriously think it’s causing distress. If you’re trying to not sell insurance, then you are doing a great job.
View full review
Deborah W Cfk
map-marker Topeka, Kansas

New commercial with motorcycle man...

These commercials are ridiculous. I actually leave the room when they come on or change the channel! Stick with what works.....FLO!!!
View full review
Reason of review:
Not a customer

Preferred solution: Not a customer

1 comment
Guest

Half man half motorcycle very disturbing!!!! Very disturbing very disturbing very disturbing very disturbing very disturbing very disturbing very disturbing very disturbing very disturbing very disturbing very disturbing very disturbing very disturbing

Anonymous

Latest commercial is bad

Really!! Who comes up with such stupid commercials. Half man and half motorcycle?? I just want to scream!
View full review
Reason of review:
Bad quality
gary w Ozu

Sickandtiredofyourads

We are so fed up with your annoying commerical overdose that we will NEVER EVER buy what you are selling !!! Also ALL of the Progressive ads suck big time.
View full review
Reason of review:
annoying progressive commericals
Clemente Sig
map-marker Mayfield, Ohio

Progressive determined I was at fault when I was hit from behind????

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Progressive Insurance - Progressive determined I was at fault when I was hit from behind????
Progressive Insurance - Progressive determined I was at fault when I was hit from... - Image 2
Progressive Insurance - Progressive determined I was at fault when I was hit from... - Image 3

Accident: Dec. 11, 2018 near the intersection of SW 104th St. & SW 117th Ave., Kendall, FL

So I got into a little fender-bender where I was hit from behind. I have Progressive Insurance and the other driver had Geico insurance. This photo is from the police report. It's pretty clear that the police officer also felt I was hit from behind. I have damage to the back of my vehicle. The police officer said since I moved my car after the accident - she wasn't 100% sure what happened, so she chose not to issue a ticket to anybody. However, before she left the scene, she pulled me to the side and said she was pretty sure the other driver was at fault.

Somehow - and I CANNOT FIGURE OUT HOW - the Progressive Claims Adjustors have stated I am at fault for this accident.

So I'm hit from behind - but I'm at fault???

I don't even know what to say. I've tried explaining that the other driver was speeding when she hit me - they didn't care.

It feels like they're not even interested in listening. Certainly - they're not interested in what the police officer has to say in the report.

This is mind-boggling; baffling and puzzling, how Progressive determined I am at fault - when everything is showing a "from behind" hit by the other driver.

View full review
Cons:
  • Progressive claims adjustors are awful
Reason of review:
Not as described/ advertised

Preferred solution: At the very least - the other driver's car insurance should pay for her own damages. Why should I have to pay for her damages when I was hit from behind???

8 comments
Guest

My sister was hit from behind. The guy was following too close and traffic came to a sudden stop.

She suffered a severe concussion which she is still recovering from. The guy that hit her also had Progressive, but Progressive didn't want to pay out anything. Her case ended up in court and give years later she got a judgement. However, her lawyer had to do so much investigating on the guy that hit her because he kept saying he wasn't served at the right address.

The lawyer didn't even charge her what he could have, and she ended up with 5k that went to pay for the leftover medical bills.

Progressive is the worst, and even her lawyer said this. There was no way my sister was at fault but they fought it, hard.

Guest

If Progressive is your insurance, then making this determination means they have to pay out, so they didn't make this determination lightly. Moving your car before an adjuster comes out is about the dumbest thing you can do. If you don't know that, then you shouldn't drive a car.

Lisett Bpo

Review #144**** is a subjective opinion of JenK0923, you might need to consider your race or gender in this matter. It seems they might be sexist and go in favor of women regardless of the situation.

Don't read into that. I'm all for equality. I say that because of the things I read and their attitude. I might be wrong.

But not ruling that out. Regardless...

they are no a good company to have insurance with. This is what they are doing to us: www.progressiveinsurancescam.wordpress.com

Guest

Your diagram clearly shows you cutting off a motorist who was properly positioned in his own lane until you encountered an obstruction and cut over to the right abruptly.

Guest
reply icon Replying to comment of Guest-1632271

Anonymous, he was almost all the way in the lane. It’s very different from our situation, but if they would apply the same principles to this situation as mine then the person that rear ended here would have to pay at least 80% in this case. In my case the person gunned across the road and plowed into me and Progressive is still saying I’m partially at fault.

Lisett Bpo
reply icon Replying to comment of Guest-1632271

Anonymous, I posted my other comment rather quickly and seems there is no editing tool. So I repost: he was almost all the way in the lane where he was hit in the rear.

Obviously speeding or something wreckless involved. It’s very different from our situation, but if they would apply the same principles to this situation as mine then the person that rear ended here would have to pay at least 80% in this case. That’s at the very least. In my case the person gunned across the road from a stop sign and plowed into me and Progressive is still saying I’m partially at fault.

The point I’m trying to make for this situation above: is more of Progressive make random decisions that have no consistency. Then there is that nonsense idea that “each adjuster has their own way of doing things.” That’s nonsense. Furthermore, for the situation above / this review above, I see people doing this stuff where people speed up like crazy to block people from coming into the lane. Not saying who’s at fault here.

Just saying Progressive is very inconsistent with their judgements and appears to make decisions based on some random logic / no logic. I saw something that alerted me to the idea that gender might have a role to play. They are very proud of a certain gender they employ.

Something is up with them. And it’s not good.

Lisett Bpo
reply icon Replying to comment of Guest-1632271

And in case you missed our story: www.progressiveinsurancescam.wordpress.com

Guest

Sounds all to familiar. Hit and run here in Michigan.

Progressive insured investigated for garaging and I’m still on the hook for the mini tort.

Progressive is the worst. Right up there with LA insurance and The General

View more comments (7)
Gregory c Lva
map-marker Tampa, Florida

Most sued ins. Company

I’m a health care provider and on occasion I have sue insurance companies that do not properly pay claims. Progressive gets sued on every line item of every claim in My office. They suck. I absolutely hate them. This has been going on for at least 6 years. They always loose and never learn. They pay incredible legal fees yet that still have idiots like Florida and Jamie as claims adjusters. Worst company ever. Just a reflection of its greedy leaders. All talk and no action. They suck. CEO should be fired! I sue them more than all other ins. Companies combined! Garbage company. Go elsewhere!
View full review
Reason of review:
Problems with payment

Preferred solution: Pay your claims properly like geico

Ashleigh C Zbs

Insulting and unethical business practices

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Updated by user May 30, 2019

Nothing, I have only been bullied by claims associates at Progressive

Original review May 29, 2019
I have recently been working with Progressive because someone they insured rear-ended my vehicle. I had hoped it would go well because I was considering switching to them myself but now I never will. First, their claims adjuster tried to convince me not to go through with the repairs and to take a check for a low estimate. Then, they low-balled the estimate for repairs by more than HALF the actual amount it cost causing unnecessary delays (this was the payment they tried to convince me to take). Then, one of their claims associates refused to return my phone calls for 1 week despite multiple messages. Lastly, when I requested a diminished value payment from the accident, 3 of their associates called me to try to bully me with various claims that they're policy indicates there's no diminished value, that I just don't know what diminished value rules are for the state, that a couple thousand dollars is such a small amount I shouldn't even worry about it. All of it is a lie. So, now I know that if I were to use Progressive, I'm opening myself up to a lawsuit because they won't pay damages appropriately and I'll have to be sued to force them to do the right thing. It's truly disappointment that this counts for acceptable "Customer Experience" to their team.
View full review
Loss:
$2000
Cons:
  • Bad policies
  • Claims adjuster
  • Lies
Reason of review:
Poor customer service

Preferred solution: Deliver product or service ordered

Anonymous

DISGUSTING COMMERCIALS

All the commercials with the "hanging on" to parents ads and the woman in her apron are DISGUSTING!!! Progressive is losing possible customers due to these horrible ads online and t.v. PLEASE get a new ad consultant, you're paying way too much for DISGUST!
View full review
Reason of review:
Bad quality
Anonymous

Nobody likes your adds!

Why don’t you read your own user reviews?!?! No one likes your adds.... get rid of flo PLEASE! She is not funny! Every time I see one of your adds I have to change the channel! I’m sick of it and so is everyone else!
View full review
Reason of review:
Bad quality
1 comment
Guest

Flo is an idiot!

Anonymous
map-marker Pottstown, Pennsylvania

Idiotic ads

Why am I not surprised that other people find that the Progressive ads are incredibly stupid, irritating, and more likely to discourage potential customers from considering Progressive for insurance. On the other hand, since Progressive is so willing to pay for this nonsense, I'm willing to write even worse ads for half the cost.
View full review
Bridget Amt
map-marker Newnan, Georgia

The box ad

Get rid of the commercials with the box. It's so annoying and the voice sucks. The ones with Flo and Jamie are really good. They get to the point and Jamie is funny.
View full review
Reason of review:
The box ads.

Preferred solution: Get rid of the box ads.

1 comment
Guest

Flo sucks as well as Jamie. Those ads have no comedic value whatsoever and clearly points out just how unprofessional Progressive Insurance Co. really is.

Anonymous

Commercial comments

Some of the Progressive commercials are absolutely ridiculous. Whomever thought up some of them should be ashamed to collect their salary. Best one is about new live of pets movie.
View full review
1 comment
Guest

I hate the commercials I can't stand FLO WHAT A joke and that stupid commercial with a half man being part of a MOTOR cycle is rediculous.they absolutely make me want to toss my cookies

  • 1
  • ...
  • 38
  • 39
  • 40
  • 41
  • 42
  • ...
  • 93