I gave my daughter my vehicle to drive to pick up her mother because I have became disable and can’t drive all the time now and a buck jumped out in front of her and damaged my car and they wouldn’t provide road side assistance or a rental car to us and the car had been in storage since Friday and today is Tuesday and was advised the claim is pending investigation because mydaughter was driving. She hardly ever drives the vehicle beside she is away in college over 300 miles away.
My premium is paid every month and they giving us a hard time. They even asked my wife why was she in another town!
Product or Service Mentioned: Progressive Insurance Roadside Assistance.
Reason of review: Poor customer service.