My teenage sister recently received her driver license in Texas. I was continuesly contacted by progressive to add her to my policy and I declined.
She had been added to my fathers policy since he is the guardian. I had noticed my rates had changed and was almost $600. I called to see why the change in policy. They had made some new adjustments and changes without my consent, added my little sister to my policy.
Said she had received a DL in the state of Nevada where I live, and also lives in the same household as I which is false. I received a copy via text my father that she is already on his policy and has a legit TX license. I asked they to fix it and remove her as there weasel. I need for her to have two different policies from separate states.
My billing went back to normal. I have no ther quarrel with Progressive as long as my policy doesn’t change with out my consent again, I expect better ethics and relations with your clients and customers.
Product or Service Mentioned: Progressive Insurance Auto Insurance.
Reason of review: Pricing issue.