Contact Progressive Insurance Customer Service
Progressive Insurance Phone Numbers and Emails
(800) 776-4737Report The Accident
(800) 776-277824/7 Roadside Assistance
(800) 876-5581Progressive Agent, All states EXCEPT California
(800) 300-3693Progressive Agent, California
(405) 416-7340Progressive Service Center
(888) 288-0770Report Fraud Or Identity Theft
(440) 395-0803PR Inquiries
Progressive Insurance Emails:
Progressive Insurance Contact Information
Progressive Insurance Website:
Progressive Insurance Help Center:
Corporate Office Address:
How to Contact Progressive Insurance Customer Service
Most Popular Number:
- Total calls: 2 875
- Issues resolved: 217
- Last call: Sep 28, 2022
You can get in touch with the Progressive Insurance customer service by online chat, email, phone, or social media. Online chat is easily accessible on the Progressive insurance contact page. The Progressive help center provides standard information about the company’s products, services and procedures and answers the FAQs. Also, there is a self-service portal where you can file a claim, make a payment, view your policy or provide details to request a quote. You will need to log in to be able to access the self-service portal.
Contact Progressive Insurance Customer Service Via Phone
The main Progressive Insurance phone number provided on the website is 1-833-860-1308. For 24/7 support, Progressive Insurance phone number is 1-888-671-4405. Customers can call in for a wide range of issues including to report an accident, file a claim, make policy changes request, check bill, buy a policy, request for roadside assistance, or to request for a quote.
There are four more Progressive Insurance phone numbers including a commercial customer service number (1-888-240-9839), a line dedicated to reporting fraud or identity theft (1-888-288-0770), a fax number (1-877-280-5587), and an additional number provided on their Facebook page (1-800-776-4737).
Contact Progressive Insurance Customer Service Via Mail and Email
There is no direct Progressive Insurance email address. However, you can reach the Progressive Insurance customer service via email by filling the contact form provided under the “Send Email” option on the Contact Us page.
If you are a guest, you will need to choose a topic and provide personal details such as your name, email address, policy or claim number (where applicable), physical address, and a description of your issues. If you already have an account, you will need to log in.
You can send mail to the corporate headquarters using the following Progressive Insurance address. The Progressive Corporation, 6300 Wilson Mills Rd. Mayfield Village, Ohio 44143. For investor relations, you can use this Progressive Insurance address: The Progressive Corporation Investor Relations, 6300 Wilson Mills Road, Box W33 Mayfield Village, Ohio 44143.
Contact Progressive Insurance Customer Service Via Social Media
The Progressive Insurance customer representatives are quite responsive on the company’s Facebook and Twitter pages. On both platforms, customers can send a direct message. On the Twitter page (@Progressive), some customers tweet directly, and on Facebook, customers leave a comment about their issue on the most recent post for a Progressive Insurance representative to respond. They also have accounts on Instagram, YouTube, and LifeLanes.
Finally, you can contact a Progressive Insurance agent near you for personalized assistance whether you are filing for a claim, seeking a quote, or buying a policy. There is a search tool on the website where you choose a category of insurance and your zip code and you will be provided with a list of agents near you and their contact information.
Summary of Progressive Insurance Customer Service Calls
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Progressive Insurance Customer Service?
Product/ Service Question:
- “To get insurance”
- “New insurance for motorcycle”
- “To get an insurance policy”
Payments and Charges Question:
- “Different debit card number for auto pay”
- “Find payment date”
- “Bill Pay need to delay”
Request for Information Question:
- “Need help with roadside assistance”
- “Questions about policy”
- “Claim question”
Activation/ Cancellation Question:
- “To cancel my insurance”
- “I want to cancel my policy cos I can't pay that much money in a month”
- “Cannot login”
- “My account”
- “Problems finding my account online”
- “I need my id card via email”
- “I want paper id cards”
- “Customer service”
- “Need emergency services”
Return/ Replace Question:
- “Your claim agent isn't returning calls”
- “Change address”
- “Change automatic payment”
Shipping and Delivery Question:
- “Where is my rental insurance”
- “Progressive didn't get my payment”
- “Intrest in becoming a claims adjuster trainee”
Website/ Application Question:
- “Finish application”
- “Send application”
- “Body shop number on Waterloo rd akron”
- “Claim on home policy”
Auto Insurance, Auto Claim, Claim
Commercial, Roadside Assistance, Account
Pros: To angry to answer this, Simple to join, Very dissatisfied, Starts out reasonable, No pros
Cons: Poor customer service, Poor service, Bad service, Unwilling to compromise and blamed me, Lied did not care
Progressive is a company that was established by Jack Green and Joe Lewis in 1937. Company's headquarters are in Mayfield Village, Ohio. It specializes in providing personal insurance for such vehicles as private passenger cars, motorcycles, boats, and recreational vehicles. Besides the company offers other services connected with insurance to its customers. The revenue of Progressive Corporation is about $14,8 billion. The company employs 27,778 people. The tagline of Progressive Corporation advertising campaigns is: "It is about you. And it is about time". Progressive Insurance is the third largest insurance provider in the United States. The company offers its services mostly through the Web.
Progressive Insurance is ranked 191 out of 1207 in Insurance category
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