Contact Progressive Insurance Customer Service
Progressive Insurance Phone Numbers and Emails
Report The Accident
24/7 Roadside Assistance
Progressive Agent, All states EXCEPT California
Progressive Agent, California
Progressive Service Center
Report The Accident
- (855) 347-3939
- (888) 671-4405
Report Fraud Or Identity Theft
- (833) 938-1702
- (833) 860-1305
- (440) 395-2222
- (440) 461-5000
- (855) 758-0630
Progressive Insurance Emails:
Progressive Insurance Contact Information
Progressive Insurance Website:
Progressive Insurance Online Chat:
Corporate Office Address:
How to Contact Progressive Insurance Customer Service
You can get in touch with the Progressive Insurance customer service by online chat, email, phone, or social media. Online chat is easily accessible on the Progressive insurance contact page. The Progressive help center provides standard information about the company’s products, services and procedures and answers the FAQs. Also, there is a self-service portal where you can file a claim, make a payment, view your policy or provide details to request a quote. You will need to log in to be able to access the self-service portal.
Contact Progressive Insurance Customer Service Via Phone
The main Progressive Insurance phone number provided on the website is 1-833-860-1308. For 24/7 support, Progressive Insurance phone number is 1-888-671-4405. Customers can call in for a wide range of issues including to report an accident, file a claim, make policy changes request, check bill, buy a policy, request for roadside assistance, or to request for a quote.
There are four more Progressive Insurance phone numbers including a commercial customer service number (1-888-240-9839), a line dedicated to reporting fraud or identity theft (1-888-288-0770), a fax number (1-877-280-5587), and an additional number provided on their Facebook page (1-800-776-4737).
Contact Progressive Insurance Customer Service Via Mail and Email
There is no direct Progressive Insurance email address. However, you can reach the Progressive Insurance customer service via email by filling the contact form provided under the “Send Email” option on the Contact Us page.
If you are a guest, you will need to choose a topic and provide personal details such as your name, email address, policy or claim number (where applicable), physical address, and a description of your issues. If you already have an account, you will need to log in.
You can send mail to the corporate headquarters using the following Progressive Insurance address. The Progressive Corporation, 6300 Wilson Mills Rd. Mayfield Village, Ohio 44143. For investor relations, you can use this Progressive Insurance address: The Progressive Corporation Investor Relations, 6300 Wilson Mills Road, Box W33 Mayfield Village, Ohio 44143.
Contact Progressive Insurance Customer Service Via Social Media
The Progressive Insurance customer representatives are quite responsive on the company’s Facebook and Twitter pages. On both platforms, customers can send a direct message. On the Twitter page (@Progressive), some customers tweet directly, and on Facebook, customers leave a comment about their issue on the most recent post for a Progressive Insurance representative to respond. They also have accounts on Instagram, YouTube, and LifeLanes.
Finally, you can contact a Progressive Insurance agent near you for personalized assistance whether you are filing for a claim, seeking a quote, or buying a policy. There is a search tool on the website where you choose a category of insurance and your zip code and you will be provided with a list of agents near you and their contact information.
Summary of Progressive Insurance Customer Service Calls
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Progressive Insurance Customer Service?
Payments and Charges Question:
- “Payment inquiry”
Product/ Service Question:
- “Car is leaking”
- “Car broke down need towed to shop”
- “Home insurance”
Request for Information Question:
- “Thinking about adding vehicle”
- “Rental assistance”
- “See about my payment from accident”
Activation/ Cancellation Question:
- “Cancel insurance policy”
- “Cancel policy”
- “Canceled auto insurance policy refund”
- “Collection account”
- “I need to drop my son from my account he's been in the military since December”
- “I can’t log in”
- “I need an additional card emailed to me.”
- “My credit card on file is about to run out in 4 days”
- “Need new cards”
- “Customer service”
- “Need emergency services”
- “To saying about the poor service that I received”
Return/ Replace Question:
- “Change a policy”
- “Changing names on plan”
- “Changing cars on my policy”
Shipping and Delivery Question:
- “Progressive didn't get my payment”
- “I never received my proof of insurance in the mail .This makes my 3rd request. I need it ASAP I don’t always have my cell phone with me.”
- “Intrest in becoming a claims adjuster trainee”
Website/ Application Question:
- “Send application”
- “Need to speak to an agent possible”
- “More days to pay”
Auto Insurance, Auto Claim, Claim
Commercial, Roadside Assistance, Account
Pros: To angry to answer this, Simple to join, Very dissatisfied, Starts out reasonable, No pros
Cons: Poor customer service, Bad service, Unwilling to compromise and blamed me, Lied did not care, Arrogance and deceitful business practices
Progressive is a company that was established by Jack Green and Joe Lewis in 1937. Company's headquarters are in Mayfield Village, Ohio. It specializes in providing personal insurance for such vehicles as private passenger cars, motorcycles, boats, and recreational vehicles. Besides the company offers other services connected with insurance to its customers. The revenue of Progressive Corporation is about $14,8 billion. The company employs 27,778 people. The tagline of Progressive Corporation advertising campaigns is: "It is about you. And it is about time". Progressive Insurance is the third largest insurance provider in the United States. The company offers its services mostly through the Web.
Progressive Insurance is ranked 172 out of 1132 in Insurance category
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