Progressive Insurance Phone Numbers and Emails

Toll-Free Number:

  • (800) 776-4737
    Report The Accident

Customer Service:

  • (800) 776-2778
    24/7 Roadside Assistance
  • (888) 240-9839
    Commercial
  • (800) 876-5581
    Progressive Agent, All states EXCEPT California
  • (800) 300-3693
    Progressive Agent, California
  • (405) 416-7340
    Progressive Service Center
  • (800) 776-4737
    Report The Accident
  • (855) 347-3939
  • (888) 671-4405

Report Fraud:

  • (888) 288-0770
    Report Fraud Or Identity Theft

Accesibility:

  • (833) 938-1702

General Info:

  • (833) 860-1305

Investors/ Franchasing:

  • (440) 395-2222

Legal:

  • (440) 461-5000

Media:

  • (440) 395-0803
    PR Inquiries
  • (855) 758-0630

Progressive Insurance Emails:

General Info
Investors/ Franchising
Legal
Media
PR Inquiries
Report Fraud
More phone numbers and emails Less phone numbers and emails

Progressive Insurance Contact Information

Progressive Insurance Website:

Progressive Insurance Online Chat:

Corporate Office Address:

The Progressive Corporation
6300 Wilson Mills Road
Mayfield Village, Ohio 44143
United States

Fax:

+1-877-280-5587
Edit Business Info

How to Contact Progressive Insurance Customer Service

You can get in touch with the Progressive Insurance customer service by online chat, email, phone, or social media. Online chat is easily accessible on the Progressive insurance contact page. The Progressive help center provides standard information about the company’s products, services and procedures and answers the FAQs. Also, there is a self-service portal where you can file a claim, make a payment, view your policy or provide details to request a quote. You will need to log in to be able to access the self-service portal.

Contact Progressive Insurance Customer Service Via Phone

The main Progressive Insurance phone number provided on the website is 1-833-860-1308. For 24/7 support, Progressive Insurance phone number is 1-888-671-4405. Customers can call in for a wide range of issues including to report an accident, file a claim, make policy changes request, check bill, buy a policy, request for roadside assistance, or to request for a quote.

There are four more Progressive Insurance phone numbers including a commercial customer service number (1-888-240-9839), a line dedicated to reporting fraud or identity theft (1-888-288-0770), a fax number (1-877-280-5587), and an additional number provided on their Facebook page (1-800-776-4737).

Contact Progressive Insurance Customer Service Via Mail and Email

There is no direct Progressive Insurance email address. However, you can reach the Progressive Insurance customer service via email by filling the contact form provided under the “Send Email” option on the Contact Us page.

If you are a guest, you will need to choose a topic and provide personal details such as your name, email address, policy or claim number (where applicable), physical address, and a description of your issues. If you already have an account, you will need to log in.

You can send mail to the corporate headquarters using the following Progressive Insurance address. The Progressive Corporation, 6300 Wilson Mills Rd. Mayfield Village, Ohio 44143. For investor relations, you can use this Progressive Insurance address: The Progressive Corporation Investor Relations, 6300 Wilson Mills Road, Box W33 Mayfield Village, Ohio 44143.

Contact Progressive Insurance Customer Service Via Social Media

The Progressive Insurance customer representatives are quite responsive on the company’s Facebook and Twitter pages. On both platforms, customers can send a direct message. On the Twitter page (@Progressive), some customers tweet directly, and on Facebook, customers leave a comment about their issue on the most recent post for a Progressive Insurance representative to respond. They also have accounts on Instagram, YouTube, and LifeLanes.

Finally, you can contact a Progressive Insurance agent near you for personalized assistance whether you are filing for a claim, seeking a quote, or buying a policy. There is a search tool on the website where you choose a category of insurance and your zip code and you will be provided with a list of agents near you and their contact information.

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More information

Progressive Insurance Rating Based on 577 Reviews

Rating details

1.5
more details
Customer service
Product or Service Quality
Reliability
Billing Practices

Rating stats

Rating trend

Summary of Progressive Insurance Customer Service Calls

2.7K TOTAL
CALLS
05:32 AVG CALL
DURATION
40% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Progressive Insurance Customer Service?

Payments and Charges Question:

  • “Payment inquiry”
  • “Payment”
  • “Billing”

Product/ Service Question:

  • “Car is leaking”
  • “Car broke down need towed to shop”
  • “Home insurance”

Request for Information Question:

  • “Thinking about adding vehicle”
  • “Rental assistance”
  • “See about my payment from accident”

Activation/ Cancellation Question:

  • “Cancel insurance policy”
  • “Cancel policy”
  • “Canceled auto insurance policy refund”

Account Question:

  • “Collection account”
  • “I need to drop my son from my account he's been in the military since December”
  • “I can’t log in”

Cards Question:

  • “I need an additional card emailed to me.”
  • “My credit card on file is about to run out in 4 days”
  • “Need new cards”

Staff Question:

  • “Customer service”
  • “Need emergency services”
  • “To saying about the poor service that I received”

Return/ Replace Question:

  • “Change a policy”
  • “Changing names on plan”
  • “Changing cars on my policy”

Refund Question:

  • “Refund”

Shipping and Delivery Question:

  • “Haven't received tracking device”
  • “Progressive didn't get my payment”
  • “I never received my proof of insurance in the mail .This makes my 3rd request. I need it ASAP I don’t always have my cell phone with me.”

Employment Question:

  • “Intrest in becoming a claims adjuster trainee”
  • “Payoff”
  • “1099”

Website/ Application Question:

  • “Send application”

Other Question:

  • “Need to speak to an agent possible”
  • “Window”
  • “More days to pay”

About

Progressive Insurance Warranty
Repairing or replacing a home appliance or system can wreck The User's wallet, often costing The User of company services hundreds, if not thousands of dollars. From a busted water heater to a broken air conditioner, Progressive Home Warranty by TotalProtect helps The User safeguard The User's hard-earned money from unexpected household expenses. TotalProtect delivers affordable, timely and quality service, plus industry-leading value with a national network of service providers. Remember, homeowners insurance won't cover items that break down from wear and tear. The User's homeowners warranty complements The Customer's home insurance policy if The Client's covered appliance or home system has a mechanical failure due to everyday use. The Client's home warranty's cost will vary based on The User's state, the plan The User select, and the amount of The Customer's deductible. Once The Customer choose and purchase a plan, The Client's coverage begins 30 days later.
To read more: https://www.progressive.com/#
Progressive Insurance Terms of Service
The User's use of this site is expressly conditioned on The Client's acceptance of these Terms of Use. If The Client do not agree with any part of the Terms of Use, The User must not use this site. Progressive Casualty Insurance Company and its affiliated companies ("Progressive") reserve the right to modify these Terms of Use at any time. Continued use of this site by The Client will constitute The User's acceptance of any revisions to the Terms of Use. Please check this page regularly. Except where otherwise indicated, all materials contained in this Web site are the copyrighted property of Progressive Casualty Insurance Company, its affiliated companies and/or third party licensors. The Progressive logo, all other service marks, and the names of various products and services described within are service marks of Progressive Casualty Insurance Company or its affiliates.
To read more: https://www.progressive.com/copyright/
Progressive Insurance Privacy Policy
The security of The Customer's sensitive information is very important to Progressive Insurance If The User of Website have a security question or concern, The Company ask that The Customer please contact Progressive Insurance right away. The company will be able to tell The User of company services if it is a legitimate email sent from Progressive. It's helpful if The User of company services include The Client's name and contact information with each report. Please describe the issue in detail, including (for example): the date and time when the issue was first discovered, details needed to reproduce the issue, and a Proof of Concept. Screenshots and videos can also be useful. Website will attempt to respond to The Customer's report within 10 business days. Website take these reports seriously, so www.progressive.com ask that The Customer keep The Client's findings confidential. Any publication of The User's findings prior to remediation of the issue may put personal information at risk. Progressive Insurance offer insurance by phone, online and through independent agents.
To read more: https://www.progressive.com/privacy/
Top Progressive Insurance Services

Auto Insurance, Auto Claim, Claim

Top Progressive Insurance Products

Commercial, Roadside Assistance, Account

Progressive Insurance Pros and Cons

Pros: To angry to answer this, Simple to join, Very dissatisfied, Starts out reasonable, No pros

Cons: Poor customer service, Bad service, Unwilling to compromise and blamed me, Lied did not care, Arrogance and deceitful business practices

Summary

Progressive is a company that was established by Jack Green and Joe Lewis in 1937. Company's headquarters are in Mayfield Village, Ohio. It specializes in providing personal insurance for such vehicles as private passenger cars, motorcycles, boats, and recreational vehicles. Besides the company offers other services connected with insurance to its customers. The revenue of Progressive Corporation is about $14,8 billion. The company employs 27,778 people. The tagline of Progressive Corporation advertising campaigns is: "It is about you. And it is about time". Progressive Insurance is the third largest insurance provider in the United States. The company offers its services mostly through the Web.

Progressive Insurance reviews and complaints

Progressive Insurance is ranked 172 out of 1132 in Insurance category

Area Served

USA

Payment Methods

VISAMasterCard

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