My monthly payment was $190. They added my son n law without my permission then charged me $426 and took not only all my money but left me -$94 in my account.
Then came the over draft fee of $29, which left me -$133. I called them up to fix this mess and they wouldn't give me my money back saying i owed them the money even though i never added my son n law, they did that without my permission. So I went to my bank and told them the story and guess what .. my bank ruled in my favor and returned my money and took away the over draft fees.
I never had a problem with them ..
my payments were always on time ... Progressive you just lost a great customer and now I'm in good hands with Allstate.
Product or Service Mentioned: Progressive Insurance Auto Insurance.
Reason of review: Problems with payment.
I didn't like: I do not trust you.