Not resolved
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Value for money

They find every excuse not to pay on a claim. Willing to blame you for it.

They have no compassion for their customer instead will make you feel like they don't care about you at all. The worst insurance I had in months. They don't know how to treat a customer, take your money and leave you with excuses on why they can't pay for your car to get fix.

I just went to another insurance company that knows how to take care of it's customer and not throw them to the wolves. It's a shame that they advertises how their the best but they're not.

Product or Service Mentioned: Progressive Insurance Claim.

Reason of review: Poor customer service.

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