Progressive Insurance - No respect for customer loyalty
After 18 years of insurance with them, we left our truck of three years and went shopping for a mini van, to haul the now aging folks, and asked for our insurance to only be suspended, NOT cancelled.
After 31 days were informed that our insurance had been cancelled and was now quadruple the going rate, though for a less expensive vehicle in a cheaper insurance class.
The local agents cant explain why and offered to SHOP around, but came back with nothing better after several days. We shopped around ourselves, got something close to our old rate, and checked the company and policies out with the States Insurance Commissioners office, and are now moving our other polices out of Progressive.