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Updated by user Nov 21, 2018

This is in Lafayette,Louisiana!

Original review posted by user Nov 21, 2018

Progressive is putting us through *** trying to get our new xc90 fixed. Had less than 350 miles when hit by one of their insured from behind.

Their insured hit my brand new car and I got estimate a 3500.00 estimate to fix it to original condition.

They want to bang dent out and fill it in with polymer filler instead of replacing back panel.

Patch job for 1200.00 They are crooks and sooner or later there will be a class action suit against them. Bait and switch, never can get a clear answer and have preferred body shops that they get to agree with their assessments.

Put us through ***

Reason of review: Pricing issue.

Monetary Loss: $3500.

Preferred solution: Diminished value of car do to wreck and medical needs.

Location: 1425 Airline Dr, Metairie, LA 70001, USA

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Machele Imf

When you opt for cheaper insurance, like Progressive the term "you get what you pay for" surely applies. For home and auto insurance you need to pick a company that has local agents whom you can call when the need arises---not some unknown at a phone bank somewhere unknown. Find a better insurance company.

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reply icon Replying to comment of Machele Imf

I donโ€™t have Progressive Insurance- the person that hit me has it.

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