Manufacturer: Progressive Insurance Category: Claims Clear all filters (40 of 40 reviews match)
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Adjuster came to my house with an attitude did not want to take the cover off.Said the call me tomorrow. Next day denied my claim. Told me to cancel my insurance because it's old. When I asked him for the NADA value he said "I don't have to do that" I said I'd hold on...
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Anonymous
Anonymous

Yes,the Transit Road office trains their adjustors to be overbearing.Also year end bonuses influence decisions.

1.0
Product
Progressive Insurance Auto Claim
#1044896
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I want a customer aggressive auto insurance since 2009 and just couple days ago I received a non-renewal notice it was written on a pink letterhead said that I was not not being renewed I had four or more claims in one year in all reality I had one claim due to the...
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2.8
Product
Progressive Insurance Auto Claim
#1027191
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I have been trying to get my car fixed for over a month.I made a claim it took weeks to get a claim agent. It has been nothing but a nightmare to get an adjuster out to fix my car. I always get a voicemail. Long response time. My 10 days are almost up before they can...
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Anonymous
JJ

Try contacting your state insurance commissioner!

1.3
Product
Progressive Insurance Auto Claim
I didn't like
  • Customer service
  • Relability
#1006042
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Progressive Insurance Auto Claim Review

#1049105
1.0
Trying to fix my car Isomeone who has a progressive insurance who ran it through the red light and hit me Police police report says what happened she received a ticket according to a progressive agent they still cannot reach the person but she still does have insurance so what that has to do with my claim
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Progressive Insurance Auto Claim Review

#973093
Got hit by a drunk driver they have progressive insurance they told me 3 to 4 months to settle claim no rental car or loss of use
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Progressive Insurance Auto Claim Review

#951439
1.0
Progressive auto ins. Ripped us off. Told us the rental carcwas paid for. THen after the had our car 3 days in the body shop they changed their minds . Took them until Friday to order the parts. The the car rental informed us it would be 16 bucks a day more for the rental car. Changed to another insurance comp. Stick it Progressive!
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Progressive Insurance Auto Claim Review

#928409
1.0
My truck caught fire on 7-25-2016 they did the investigation and said pay why is it that there saying that i should get my truck back on 9-14-2016. 81days after the claim. I called them and all he said was i'm sorry you feel that way, buttttt we can't help you..
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Ive been with them for 8 years.Just two weeks ago, a guy tried to speed past my son coming from behind him. Progressive claims agent is acting like she is the other driver's agent and prematurely assumed my son was at fault and sent me a claims report stating so. Its...
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3.0
Product
Progressive Insurance Auto Claim
#1002649
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I hit a Deer and had a State Police come to the Scene of accident.Never been in a accident, ticket or never filed a claim. Vehicle is undriveable. Told me to pick a body shop to have it towed to get a Estimate from them and a Adjuster would compare both estimates....
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Anonymous
Anonymous

As a repair tech all these complaints just verify why people should avoid the Pro less of. insurance company.Oh yes lets make it look like were at the circus in our adds on te...

2.3
Product
Progressive Insurance Auto Claim
#987941
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I SUBMITTED A CLAIM TO PROGRESSIVE FOR MY FLOOD DAMAGED VEHICLE.I WENT THROUGH STANDING WATER ON A FLOOED STREET. THEN MY ENGINE STARTED EXCESSIVELY SMOKING. THE SMOKE WAS SO BAD I COULDN'T SEE THE ROAD. I HAD THE VEHICLE TOWED TO MY MECHANIC AND HE SAID THE WATER...
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Product
Progressive Insurance Auto Claim
I didn't like
  • Lied to
  • Demeaning
  • Belittling
#984206
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Progressive Insurance - Hit by driver running red light, progressive says I'm partially responsible
My light turned green in a large intersection.Witnesses back it up and saw her run the red light. I proceed to drive 60 feet or so across 5 lanes. A car runs a red light and causing a crash about 15 feet from where they should of stopped. Driver ticketed for running a...
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Product
Progressive Insurance Auto Claim
#982713
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I am not insured by Progressive, and after this experience I never will be and neither should you.My car was hit by a Progressive insured. The policy holder admitted responsibility, and asked if I could simply send him the repair bill since it looked to be rather...
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1.0
Product
Progressive Insurance Auto Claim
I didn't like
  • Lack of timeliness of entire process
  • Slowness to respond to contacts
  • Refusal to pay acknowledged legitimate claim
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VERY DISAPPOINTED WITH THE WAY I WAS TREATED BY THE PROGRESSIVE ADJUSTER.I RAN OFF THE ROAD A WHILE BACK AND CAUSED DAMAGE TO MY TIRES - RIMS, REAR SHOCKS, AND MY NAVIGATION MONITOR BUILT INTO MY DASHBOARD, STRESS CRACK FROM RUNNING THROUGH A MASSIVE DITCH ON THE SIDE...
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Anonymous
Anonymous

I will let everybody know that progressive is a fraudalent company. This company is not reliable. When we need them they deny our claims. They have very bad customer service. ...

Product
Progressive Insurance Auto Claim
#976697
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- Super slow and almost useless support from Progressive when I got hit by another vehicle and needed their help.- Incredibly condescending and rude customer support experience when I called about a payment that was over double my normal (I guess a past payment didn't...
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Product
Progressive Insurance Auto Claim
#974747
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