Manufacturer: Progressive Insurance Category: Claims Clear all filters (52 of 52 reviews match)
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I filed a claim back in May.To this day 8/10/17 it has NOT been taken care of!! This is absurd, disrespectful and unethical!! They are basically trying to prove that I am lying all because the accident happened after I got full coverage. I thought I had full coverage...
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1.8
Product
Progressive Insurance Auto Claim
I didn't like
  • Bad service
#1085883
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Dont even bother with Progressive.You will get frustrated and empty your wallet. There are Farmers, Mercury insurances and they work 100% honestly with the same amount of insurance fee. Marshall the Arizona manager asked almost 100 times same questions to determine 2...
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1.0
Product
Progressive Insurance Auto Claim
#1084760
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Beware of Progressive insurance as they offer a good premium upfront but dont deliver when you need them the most. Having road hazard insurance with Progressive is a scam. I have diabetes and the stress of being stranded in the midwest heat we are having almost put me...
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2.4
Product
Progressive Insurance Auto Claim
I didn't like
  • Being stranded and left to die
#1078940
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Progressive Insurance - Progressive denying claim

#1051559
Progressive says it will only pay 80% of the cost of repairing our vehicle because my husband is partially at fault. The man who hit him admitted fault and got a ticket, so the policeman believed he was at fault. I am sorry for anyone who has to deal with Progressive employees. They have been so rude and difficult. I guess my husband was at fault because he decided to drive down the road that day.
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Progressive Insurance - Trying to fix my car

#1049105
1.0
Trying to fix my car Isomeone who has a progressive insurance who ran it through the red light and hit me Police police report says what happened she received a ticket according to a progressive agent they still cannot reach the person but she still does have insurance so what that has to do with my claim
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Progressive Insurance Auto Claim Review

#973093
Got hit by a drunk driver they have progressive insurance they told me 3 to 4 months to settle claim no rental car or loss of use
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Progressive Insurance Auto Claim Review

#951439
1.0
Progressive auto ins. Ripped us off. Told us the rental carcwas paid for. THen after the had our car 3 days in the body shop they changed their minds . Took them until Friday to order the parts. The the car rental informed us it would be 16 bucks a day more for the rental car. Changed to another insurance comp. Stick it Progressive!
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My wife was struck from behind and the big rig ran .She called 911 and was told that because no one was hurt they will not respond. So she called Progressive and they said they would send a claim representative asap .... that took 2 days . When she got here we told her...
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1.0
Product
Progressive Insurance Auto Claim
I didn't like
  • Lies
#1076169
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Progressive needed verification of the garage location(our address) of our vehicle after we were involved in an accident on our honeymoon out of state.They sent out a notice saying the policy would be canceled if we didn't submit this information. I sent an email the...
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1.8
Product
Progressive Insurance Auto Claim
I liked
  • Fact my policy was reinstated
I didn't like
  • Cancellation of policy because they didnt open an email
#1072737
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my car was involved in a hit and run while legally parked.I have an eyewitness and video of incident.I made police report and later got insurance information on the driver.(progressive insurance)I contacted them and sent information.They said that someone will get back...
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Anonymous
bella

Did your insurance company pay after all?

Progressive Insurance Flourtown, Pennsylvania
Product
Progressive Insurance Auto Claim
#1066546
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I was in an auto accident with a progressive insured driver. They admitted fault because they ran a stop sign and hit me. 2 weeks later and progressive will not return my calls and the adjuster has not even looked at the damage to my car. My car is sitting at a wrecker...
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1.0
Product
Progressive Insurance Auto Claim
#1063663
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Progressive Insurance - Horrifying
They also failed to leave a copy of the estimate at the Auto Collision Center so that could write and estimate. After the inflated and erroneous estimate. Progressive gave me 2 options, accept the total loss or keep the vehicle and get a salvaged title for the vehicle.
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neurodoc
neurodoc

A bumper is such a simple fix, no way is it a $5,200 job. Progressive really screwed you over, sadly...

1.3
Product
Progressive Insurance Auto Claim
I didn't like
  • Unwilling to compromise and blamed me
  • Lied to
  • Worthless insurance
#1060104
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On Dec 22, 2016 I was hit head on by a driver who ran a traffic light, spun out on wet pavement, hit me, and drove off.He left his license plate in the street, and the police were able to find him within the hour. He subsequently plead guilty in court and was sentenced...
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1.0
Product
Progressive Insurance Auto Claim
I liked
  • Insurance adjustor joel was terrific
#1058004
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Adjuster came to my house with an attitude did not want to take the cover off.Said the call me tomorrow. Next day denied my claim. Told me to cancel my insurance because it's old. When I asked him for the NADA value he said "I don't have to do that" I said I'd hold on...
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Anonymous
Anonymous

Yes,the Transit Road office trains their adjustors to be overbearing.Also year end bonuses influence decisions.

1.0
Product
Progressive Insurance Auto Claim
#1044896
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