Manufacturer: Progressive Insurance Category: Claims Clear all filters (46 of 46 reviews match)
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I SUBMITTED A CLAIM TO PROGRESSIVE FOR MY FLOOD DAMAGED VEHICLE.I WENT THROUGH STANDING WATER ON A FLOOED STREET. THEN MY ENGINE STARTED EXCESSIVELY SMOKING. THE SMOKE WAS SO BAD I COULDN'T SEE THE ROAD. I HAD THE VEHICLE TOWED TO MY MECHANIC AND HE SAID THE WATER...
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Progressive Insurance Auto Claim
I didn't like
  • Demeaning
  • Lied to
  • Unwilling to compromise and blamed me
#984206
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Progressive Insurance - Hit by driver running red light, progressive says I'm partially responsible
My light turned green in a large intersection.Witnesses back it up and saw her run the red light. I proceed to drive 60 feet or so across 5 lanes. A car runs a red light and causing a crash about 15 feet from where they should of stopped. Driver ticketed for running a...
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Progressive Insurance Auto Claim
#982713
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I am not insured by Progressive, and after this experience I never will be and neither should you.My car was hit by a Progressive insured. The policy holder admitted responsibility, and asked if I could simply send him the repair bill since it looked to be rather...
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1.0
Product
Progressive Insurance Auto Claim
I didn't like
  • Slowness to respond to contacts
  • Refusal to pay acknowledged legitimate claim
  • Lack of timeliness of entire process
#977418
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Progressive Insurance Auto Claim Review

#928409
1.0
My truck caught fire on 7-25-2016 they did the investigation and said pay why is it that there saying that i should get my truck back on 9-14-2016. 81days after the claim. I called them and all he said was i'm sorry you feel that way, buttttt we can't help you..
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Progressive Insurance Auto Claim Review

#924531
1.1
BADDD,stay way from this company,dont care about the costumers,do what ever they can to dont pay for repairs,and bad costumer service
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Progressive Insurance Auto Claim Review

#908934
1.0
The claim process is an absolute mess. They are rude the service is terrible. They take a long time to look at the vehicle and don't want to pay out.
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Progressive Insurance Auto Claim Review

#900173
1.0
Most horrible company to deal with during claim. They lie..and simply don't pay out on any claim...worst company around. Been 9 months and no resolution on a progressive client who totaled my car while sitting at traffic signal...he pliwed into the back of me...the worst people to deal with...get a lawyer if ever have to deal with progressive.
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VERY DISAPPOINTED WITH THE WAY I WAS TREATED BY THE PROGRESSIVE ADJUSTER.I RAN OFF THE ROAD A WHILE BACK AND CAUSED DAMAGE TO MY TIRES - RIMS, REAR SHOCKS, AND MY NAVIGATION MONITOR BUILT INTO MY DASHBOARD, STRESS CRACK FROM RUNNING THROUGH A MASSIVE DITCH ON THE SIDE...
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Anonymous
Anonymous

I will let everybody know that progressive is a fraudalent company. This company is not reliable. When we need them they deny our claims. They have very bad customer service. ...

Product
Progressive Insurance Auto Claim
#976697
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- Super slow and almost useless support from Progressive when I got hit by another vehicle and needed their help.- Incredibly condescending and rude customer support experience when I called about a payment that was over double my normal (I guess a past payment didn't...
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Progressive Insurance Auto Claim
#974747
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I was involved in a accident about which the police report declared I was not at fault.Progressives's online response was to post that I was at fault and the accident involved a pick up truck. The truth was I was hit by a Dodge Charger driven by a woman with insurance...
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1.0
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Progressive Insurance Auto Claim
#974663
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PROGRESSIVE IS DENYING FAULT WITH AND ACCIDENT MY DAUGHTER WAS IN WHERE THIER CLIENT WAS AT OBVIOUS FAULT.THIS IS CASING THE CLAIM TO GO TO ARBITRATION. MEAN TIME IT'S BEEN 3 WEEKS, OUR CAR IS STILL WRECKED, AND MY DAUGHTER HAS TO WALK IN THE DARK AND COLD ALONE EVERY...
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Anonymous
Anonymous

You gave no details of the accident. What is "obvious fault" to you may not be to a trained investigator. Were you a witness to the accident? If not, I can't take your complai...

1.0
Product
Progressive Insurance Auto Claim
#973931
Reply to reviews
i was involved in an accident with a person who had progressive insurance. It was so very clearly their fault (and they admitted such) so I made the huge mistake of not calling the police. Well, progressive gave me some *** they made up about how it was at least 50% my...
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Progressive Insurance Auto Claim
#970068
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with Progressive for 7 years also.I dropped my Verizon road side assistance when I switched phone carriers and added the roadside assistance with Progressive. They used 4 roadside assistance claims against me to non renew my car insurance. I could not believe they use...
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2.1
Product
Progressive Insurance Auto Claim
I didn't like
  • Using roadside assistance for criteria
#958249
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In September , my car was backed into at my my job site, I didn't want to make a claim coz I thought the other party would be responsible for there actions , but they lied about the whole thing! I wanted to reopen the claim & get some help from my insurance adjustor...
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Progressive Insurance Auto Claim
#940612
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