Manufacturer: Progressive Insurance Category: Claims Clear all filters (35 of 35 reviews match)
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In September , my car was backed into at my my job site, I didn't want to make a claim coz I thought the other party would be responsible for there actions , but they lied about the whole thing! I wanted to reopen the claim & get some help from my insurance adjustor , pay for the damages , go after the responsible party , I have proof , & a witness, but progressive insurance failed me ! Don't return my calls, etc....I think I look for new...
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Well the Progressive office in Mesquite dallas where ever the *** they are in north texas where Ebony works with the african last name will get sued contacting TexasBoard of Insurance for false practices client with no license foreign&non english speaking cause accident.Taking no responsibility.this office is ghetto& full of it in more than one term.im going to give them a day in court
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Anonymous

Anonymous Ebony Ijeh is way too xxxkin' rude and unprofessional. She does not have any clue what shes talking about or the job. Never picks up the phone. Never returns a call. Quick...

No accidents, no tickets, great credit, paid in full premiums up front, full coverage although my two cars are 12 & 15 years old, etc.Then, backing out of a spot in a parking lot at what, 1 MPH?, I backed into another car who could have beeped their horn. Progressive said it was 80% my fault and 20% the other driver's fault. I just got my renewal notice. FIFTY PERCENT INCREASE IN MY PREMIUM!!! At the end of the conversation the agent had the...
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3.0
I liked
  • Good rates for good coverage
I didn't like
  • Massive rate increase for extremely minor accident
#936019

Progressive Insurance Auto Claim Review

#908934
1.0
The claim process is an absolute mess. They are rude the service is terrible. They take a long time to look at the vehicle and don't want to pay out.
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Progressive Insurance Auto Claim Review

#900173
1.0
Most horrible company to deal with during claim. They lie..and simply don't pay out on any claim...worst company around. Been 9 months and no resolution on a progressive client who totaled my car while sitting at traffic signal...he pliwed into the back of me...the worst people to deal with...get a lawyer if ever have to deal with progressive.
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We have had Progressive Auto since 2000. Excellent claims adjustments always. Good responses on Roadside Assistance. Love them. We recently had a big hail storm which damaged our pickup, Prius and a travel trailer. Adjuster came to our rural location to assess the damage. We felt they were more than fair. Everyone was so nice and the payments came quickly. We have used the Roadside Assistance a number of times over the years. It is so...
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It all started when a roommate backed my vehicle out of driveway without m knowledge & or permission and of course the individual hit another vehicle and progressive claims specifically one Clara Morrison settled the claim and added said roommate to policy two months after accident happened and I have left numerous phone messages and emails leaving contact info to no avail .Now claim is settled and closed ms.morrison wants to email me stating...
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Monday!!! It was bad enough dealing with the looks that were comprised on my truck but now the lives of my pregnant wife and I were compromised because of the penny pinching ways. Needless to say my home which is insured through Amica (AMEN) has issued me a check to rebuild my home before I get my truck back. Not a small check either my truck is pennies compared to my home claim and I pay less for homeowners than I do for Auto. They will risk...
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I liked
  • To angry to answer this
I didn't like
  • Bad customer service
  • Terrible experience
  • Progressive does not honor its own insurance policies
#929320
I was in an accident that is a slam dunk as to who was at fault.I was going south and turning right (west) with all green lights including the green arrow for special right turn lane. There was no traffic, (5:45 a.m.) I turned right with the green light and traveled no more than 30 feet starting to turn into the left lane I was totally established, and I was hit in the left fender (wheel well) by a car that had turned left going north, and then...
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Rear ended by inexperienced driver probablely on his phone at the wheel.Progressive not supporting my claim, more than 3 month SIU investigation. Total waste of time and money on their part. I have a good lawyer we will probably be filing lawsuit soon. Progressive is trying to bully us so we dissapear, good luck with that. I am not intimidated by Progressives silly tactics and low quality lawyers.We will prevail.
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Received a report back from the BBB containing the response from David Sowers at Progressive.He again says my vehicle's been examined by Progressive several times...a lie. The dealer says only one person's looked at it from Progressive, and that was the day I dropped it off, back around July 7. He also refuses to pay because the vehicle's 23 yrs old, despite the low mileage. They're pigeon holing a soon to be low mileage classic vehicle without...
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Anonymous

Anonymous You do understand the one person who looked at it took photos, right? When those photos were sent to the company, the company reviewed them more than once and since you're com...

1.0
I didn't like
  • Deceit unfair practices immoral conduct
  • I did not like at all
#899066
Well, My name is Shanequa Gaston and I was involved in a car accident and I've been contacting Progressive for an entire week.The accident was the person at fault and they got mad because I wanted an attorney for my body injuries so they told me that they could not talk to me until they talk to my attorney . My attorney have been contacting leaving voicemails and I have also , they still haven't told me about any of my car damages or had an...
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