Product: Progressive Insurance Auto Claim Clear all filters (59 of 59 reviews match)
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My wife was struck from behind and the big rig ran .She called 911 and was told that because no one was hurt they will not respond. So she called Progressive and they said they would send a claim representative asap .... that took 2 days . When she got here we told her...
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1.0
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Progressive Insurance Auto Claim
I didn't like
  • Lies
#1076169
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Progressive needed verification of the garage location(our address) of our vehicle after we were involved in an accident on our honeymoon out of state.They sent out a notice saying the policy would be canceled if we didn't submit this information. I sent an email the...
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1.8
Product
Progressive Insurance Auto Claim
I liked
  • Fact my policy was reinstated
I didn't like
  • Cancellation of policy because they didnt open an email
#1072737
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my car was involved in a hit and run while legally parked.I have an eyewitness and video of incident.I made police report and later got insurance information on the driver.(progressive insurance)I contacted them and sent information.They said that someone will get back...
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Anonymous
bella

Did your insurance company pay after all?

Flourtown, Pennsylvania
Product
Progressive Insurance Auto Claim
#1066546
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Progressive Insurance Auto Claim Review

#928409
1.0
Details
My truck caught fire on 7-25-2016 they did the investigation and said pay why is it that there saying that i should get my truck back on 9-14-2016. 81days after the claim. I called them and all he said was i'm sorry you feel that way, buttttt we can't help you..
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Progressive Insurance Auto Claim Review

#924531
1.1
Details
BADDD,stay way from this company,dont care about the costumers,do what ever they can to dont pay for repairs,and bad costumer service
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Progressive Insurance Auto Claim Review

#908934
1.0
Details
The claim process is an absolute mess. They are rude the service is terrible. They take a long time to look at the vehicle and don't want to pay out.
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Progressive Insurance Auto Claim Review

#900173
1.0
Details
Most horrible company to deal with during claim. They lie..and simply don't pay out on any claim...worst company around. Been 9 months and no resolution on a progressive client who totaled my car while sitting at traffic signal...he pliwed into the back of me...the worst people to deal with...get a lawyer if ever have to deal with progressive.
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I was in an auto accident with a progressive insured driver. They admitted fault because they ran a stop sign and hit me. 2 weeks later and progressive will not return my calls and the adjuster has not even looked at the damage to my car. My car is sitting at a wrecker...
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1.0
Product
Progressive Insurance Auto Claim
#1063663
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Progressive Insurance - Horrifying
They also failed to leave a copy of the estimate at the Auto Collision Center so that could write and estimate. After the inflated and erroneous estimate. Progressive gave me 2 options, accept the total loss or keep the vehicle and get a salvaged title for the vehicle.
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Deanna_m0
Deanna_m0

...just wanted to let you know I printed your complaint to add to my portfolio. I too, have a totaled vehicle, 9/9/2016, at the hands of a Progressive insured. I plan to sue...

neurodoc
neurodoc

A bumper is such a simple fix, no way is it a $5,200 job. Progressive really screwed you over, sadly...

1.3
Product
Progressive Insurance Auto Claim
I didn't like
  • I did not like at all
  • Unwilling to compromise and blamed me
  • Bad customer service
#1060104
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On Dec 22, 2016 I was hit head on by a driver who ran a traffic light, spun out on wet pavement, hit me, and drove off.He left his license plate in the street, and the police were able to find him within the hour. He subsequently plead guilty in court and was sentenced...
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1.0
Product
Progressive Insurance Auto Claim
I liked
  • Insurance adjustor joel was terrific
#1058004
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Adjuster came to my house with an attitude did not want to take the cover off.Said the call me tomorrow. Next day denied my claim. Told me to cancel my insurance because it's old. When I asked him for the NADA value he said "I don't have to do that" I said I'd hold on...
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Anonymous
Anonymous

Yes,the Transit Road office trains their adjustors to be overbearing.Also year end bonuses influence decisions.

1.0
Product
Progressive Insurance Auto Claim
#1044896
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I want a customer aggressive auto insurance since 2009 and just couple days ago I received a non-renewal notice it was written on a pink letterhead said that I was not not being renewed I had four or more claims in one year in all reality I had one claim due to the...
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2.8
Product
Progressive Insurance Auto Claim
#1027191
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I filed my claim on 2/11/2017, I have had to do all the foot work myself, I also have to call my claims rep once a week to get an update only to find out he wants me to get more information.I called on 3/3/17 and was told my claim has been escalated to my claims rep's...
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1.0
Product
Progressive Insurance Auto Claim
I didn't like
  • Refusal to pay acknowledged legitimate claim
#1017345
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A progressive client hit my parked car and left the scene (hit and run) I have video of the accident and confronted her 3day's latter, I put in a claim with progressive and had my car repaired. 2 weeks later enterprise car rental charged me $209.00 for a rental that Progressive Insurance...
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1.0
Product
Progressive Insurance Auto Claim
#1017138
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