Manufacturer: Progressive Insurance Category: Claims Clear all filters (52 of 52 reviews match)
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I want a customer aggressive auto insurance since 2009 and just couple days ago I received a non-renewal notice it was written on a pink letterhead said that I was not not being renewed I had four or more claims in one year in all reality I had one claim due to the...
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2.8
Product
Progressive Insurance Auto Claim
#1027191
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I filed my claim on 2/11/2017, I have had to do all the foot work myself, I also have to call my claims rep once a week to get an update only to find out he wants me to get more information.I called on 3/3/17 and was told my claim has been escalated to my claims rep's...
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1.0
Product
Progressive Insurance Auto Claim
I didn't like
  • Refusal to pay acknowledged legitimate claim
#1017345
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A progressive client hit my parked car and left the scene (hit and run) I have video of the accident and confronted her 3day's latter, I put in a claim with progressive and had my car repaired. 2 weeks later enterprise car rental charged me $209.00 for a rental that Progressive Insurance...
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1.0
Product
Progressive Insurance Auto Claim
#1017138
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Progressive Insurance Auto Claim Review

#928409
1.0
My truck caught fire on 7-25-2016 they did the investigation and said pay why is it that there saying that i should get my truck back on 9-14-2016. 81days after the claim. I called them and all he said was i'm sorry you feel that way, buttttt we can't help you..
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Progressive Insurance Auto Claim Review

#924531
1.1
BADDD,stay way from this company,dont care about the costumers,do what ever they can to dont pay for repairs,and bad costumer service
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Progressive Insurance Auto Claim Review

#908934
1.0
The claim process is an absolute mess. They are rude the service is terrible. They take a long time to look at the vehicle and don't want to pay out.
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Progressive Insurance Auto Claim Review

#900173
1.0
Most horrible company to deal with during claim. They lie..and simply don't pay out on any claim...worst company around. Been 9 months and no resolution on a progressive client who totaled my car while sitting at traffic signal...he pliwed into the back of me...the worst people to deal with...get a lawyer if ever have to deal with progressive.
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I have been trying to get my car fixed for over a month.I made a claim it took weeks to get a claim agent. It has been nothing but a nightmare to get an adjuster out to fix my car. I always get a voicemail. Long response time. My 10 days are almost up before they can...
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Anonymous
JJ

Try contacting your state insurance commissioner!

1.3
Product
Progressive Insurance Auto Claim
I didn't like
  • Relability
  • Customer service
#1006042
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Ive been with them for 8 years.Just two weeks ago, a guy tried to speed past my son coming from behind him. Progressive claims agent is acting like she is the other driver's agent and prematurely assumed my son was at fault and sent me a claims report stating so. Its...
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3.0
Product
Progressive Insurance Auto Claim
#1002649
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I hit a Deer and had a State Police come to the Scene of accident.Never been in a accident, ticket or never filed a claim. Vehicle is undriveable. Told me to pick a body shop to have it towed to get a Estimate from them and a Adjuster would compare both estimates....
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Anonymous
Anonymous

As a repair tech all these complaints just verify why people should avoid the Pro less of. insurance company.Oh yes lets make it look like were at the circus in our adds on te...

2.3
Product
Progressive Insurance Auto Claim
#987941
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I SUBMITTED A CLAIM TO PROGRESSIVE FOR MY FLOOD DAMAGED VEHICLE.I WENT THROUGH STANDING WATER ON A FLOOED STREET. THEN MY ENGINE STARTED EXCESSIVELY SMOKING. THE SMOKE WAS SO BAD I COULDN'T SEE THE ROAD. I HAD THE VEHICLE TOWED TO MY MECHANIC AND HE SAID THE WATER...
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Product
Progressive Insurance Auto Claim
I didn't like
  • Belittling
  • Unwilling to compromise and blamed me
  • Deceit unfair practices immoral conduct
#984206
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Progressive Insurance - Hit by driver running red light, progressive says I'm partially responsible
My light turned green in a large intersection.Witnesses back it up and saw her run the red light. I proceed to drive 60 feet or so across 5 lanes. A car runs a red light and causing a crash about 15 feet from where they should of stopped. Driver ticketed for running a...
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Product
Progressive Insurance Auto Claim
#982713
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I am not insured by Progressive, and after this experience I never will be and neither should you.My car was hit by a Progressive insured. The policy holder admitted responsibility, and asked if I could simply send him the repair bill since it looked to be rather...
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1.0
Product
Progressive Insurance Auto Claim
I didn't like
  • Lack of timeliness of entire process
  • Refusal to pay acknowledged legitimate claim
  • Slowness to respond to contacts
#977418
Reply to reviews
VERY DISAPPOINTED WITH THE WAY I WAS TREATED BY THE PROGRESSIVE ADJUSTER.I RAN OFF THE ROAD A WHILE BACK AND CAUSED DAMAGE TO MY TIRES - RIMS, REAR SHOCKS, AND MY NAVIGATION MONITOR BUILT INTO MY DASHBOARD, STRESS CRACK FROM RUNNING THROUGH A MASSIVE DITCH ON THE SIDE...
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Anonymous
Anonymous

I will let everybody know that progressive is a fraudalent company. This company is not reliable. When we need them they deny our claims. They have very bad customer service. ...

Product
Progressive Insurance Auto Claim
#976697
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