Manufacturer: Progressive Insurance Category: Claims Clear all filters (40 of 40 reviews match)
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I was involved in a accident about which the police report declared I was not at fault.Progressives's online response was to post that I was at fault and the accident involved a pick up truck. The truth was I was hit by a Dodge Charger driven by a woman with insurance...
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1.0
Product
Progressive Insurance Auto Claim
#974663
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PROGRESSIVE IS DENYING FAULT WITH AND ACCIDENT MY DAUGHTER WAS IN WHERE THIER CLIENT WAS AT OBVIOUS FAULT.THIS IS CASING THE CLAIM TO GO TO ARBITRATION. MEAN TIME IT'S BEEN 3 WEEKS, OUR CAR IS STILL WRECKED, AND MY DAUGHTER HAS TO WALK IN THE DARK AND COLD ALONE EVERY...
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Anonymous
Anonymous

You gave no details of the accident. What is "obvious fault" to you may not be to a trained investigator. Were you a witness to the accident? If not, I can't take your complai...

1.0
Product
Progressive Insurance Auto Claim
I didn't like
  • Everything
#973931
Reply to reviews
i was involved in an accident with a person who had progressive insurance. It was so very clearly their fault (and they admitted such) so I made the huge mistake of not calling the police. Well, progressive gave me some *** they made up about how it was at least 50% my...
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Product
Progressive Insurance Auto Claim
#970068
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Progressive Insurance Auto Claim Review

#924531
1.1
BADDD,stay way from this company,dont care about the costumers,do what ever they can to dont pay for repairs,and bad costumer service
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Progressive Insurance Auto Claim Review

#908934
1.0
The claim process is an absolute mess. They are rude the service is terrible. They take a long time to look at the vehicle and don't want to pay out.
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Progressive Insurance Auto Claim Review

#900173
1.0
Most horrible company to deal with during claim. They lie..and simply don't pay out on any claim...worst company around. Been 9 months and no resolution on a progressive client who totaled my car while sitting at traffic signal...he pliwed into the back of me...the worst people to deal with...get a lawyer if ever have to deal with progressive.
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with Progressive for 7 years also.I dropped my Verizon road side assistance when I switched phone carriers and added the roadside assistance with Progressive. They used 4 roadside assistance claims against me to non renew my car insurance. I could not believe they use...
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2.1
Product
Progressive Insurance Auto Claim
I didn't like
  • Using roadside assistance for criteria
#958249
Reply to reviews
In September , my car was backed into at my my job site, I didn't want to make a claim coz I thought the other party would be responsible for there actions , but they lied about the whole thing! I wanted to reopen the claim & get some help from my insurance adjustor...
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Product
Progressive Insurance Auto Claim
#940612
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Well the Progressive office in Mesquite dallas where ever the *** they are in north texas where Ebony works with the african last name will get sued contacting TexasBoard of Insurance for false practices client with no license foreign&non english speaking cause...
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Anonymous
Ebony ijeh

Ebony Ijeh is way too xxxkin' rude and unprofessional. She does not have any clue what shes talking about or the job. Never picks up the phone. Never returns a call. Quick...

Product
Progressive Insurance Auto Claim
#938313
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No accidents, no tickets, great credit, paid in full premiums up front, full coverage although my two cars are 12 & 15 years old, etc.Then, backing out of a spot in a parking lot at what, 1 MPH?, I backed into another car who could have beeped their horn. Progressive...
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3.0
Product
Progressive Insurance Auto Claim
I liked
  • Good rates for good coverage
I didn't like
  • Massive rate increase for extremely minor accident
#936019
Reply to reviews
We have had Progressive Auto since 2000. Excellent claims adjustments always. Good responses on Roadside Assistance. Love them. We recently had a big hail storm which damaged our pickup, Prius and a travel trailer. Adjuster came to our rural location to assess the...
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Product
Progressive Insurance Auto Claim
#935874
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It all started when a roommate backed my vehicle out of driveway without m knowledge & or permission and of course the individual hit another vehicle and progressive claims specifically one Clara Morrison settled the claim and added said roommate to policy two months...
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Product
Progressive Insurance Auto Claim
#934360
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Not a small check either my truck is pennies compared to my home claim and I pay less for homeowners than I do for Auto. They will risk the lives of you and your loved ones if you are not careful and push your claim well beyond the timeframe it should be. They would...
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Product
Progressive Insurance Auto Claim
I liked
  • To angry to answer this
I didn't like
  • Progressive does not honor its own insurance policies
  • Bad customer service
  • Terrible experience
#929320
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