Product: Progressive Insurance Auto Claim Clear all filters (55 of 55 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
Progressive Insurance - Horrifying
They also failed to leave a copy of the estimate at the Auto Collision Center so that could write and estimate. After the inflated and erroneous estimate. Progressive gave me 2 options, accept the total loss or keep the vehicle and get a salvaged title for the vehicle.
Read more
Deanna_m0
Deanna_m0

...just wanted to let you know I printed your complaint to add to my portfolio. I too, have a totaled vehicle, 9/9/2016, at the hands of a Progressive insured. I plan to sue...

neurodoc
neurodoc

A bumper is such a simple fix, no way is it a $5,200 job. Progressive really screwed you over, sadly...

1.3
Product
Progressive Insurance Auto Claim
I didn't like
  • Bad customer service
  • I did not like at all
  • Unwilling to compromise and blamed me
#1060104
Reply to reviews
On Dec 22, 2016 I was hit head on by a driver who ran a traffic light, spun out on wet pavement, hit me, and drove off.He left his license plate in the street, and the police were able to find him within the hour. He subsequently plead guilty in court and was sentenced...
Read more
1.0
Product
Progressive Insurance Auto Claim
I liked
  • Insurance adjustor joel was terrific
#1058004
Reply to reviews
Adjuster came to my house with an attitude did not want to take the cover off.Said the call me tomorrow. Next day denied my claim. Told me to cancel my insurance because it's old. When I asked him for the NADA value he said "I don't have to do that" I said I'd hold on...
Read more
Anonymous
Anonymous

Yes,the Transit Road office trains their adjustors to be overbearing.Also year end bonuses influence decisions.

1.0
Product
Progressive Insurance Auto Claim
#1044896
Reply to reviews

Progressive Insurance Auto Claim Review

#928409
1.0
Details
My truck caught fire on 7-25-2016 they did the investigation and said pay why is it that there saying that i should get my truck back on 9-14-2016. 81days after the claim. I called them and all he said was i'm sorry you feel that way, buttttt we can't help you..
Comment
Show
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website

Progressive Insurance Auto Claim Review

#924531
1.1
Details
BADDD,stay way from this company,dont care about the costumers,do what ever they can to dont pay for repairs,and bad costumer service
Comment
Show
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website

Progressive Insurance Auto Claim Review

#908934
1.0
Details
The claim process is an absolute mess. They are rude the service is terrible. They take a long time to look at the vehicle and don't want to pay out.
Comment
Show
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website

Progressive Insurance Auto Claim Review

#900173
1.0
Details
Most horrible company to deal with during claim. They lie..and simply don't pay out on any claim...worst company around. Been 9 months and no resolution on a progressive client who totaled my car while sitting at traffic signal...he pliwed into the back of me...the worst people to deal with...get a lawyer if ever have to deal with progressive.
Comment
Show
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
I want a customer aggressive auto insurance since 2009 and just couple days ago I received a non-renewal notice it was written on a pink letterhead said that I was not not being renewed I had four or more claims in one year in all reality I had one claim due to the...
Read more
2.8
Product
Progressive Insurance Auto Claim
#1027191
Reply to reviews
I filed my claim on 2/11/2017, I have had to do all the foot work myself, I also have to call my claims rep once a week to get an update only to find out he wants me to get more information.I called on 3/3/17 and was told my claim has been escalated to my claims rep's...
Read more
1.0
Product
Progressive Insurance Auto Claim
I didn't like
  • Refusal to pay acknowledged legitimate claim
#1017345
Reply to reviews
A progressive client hit my parked car and left the scene (hit and run) I have video of the accident and confronted her 3day's latter, I put in a claim with progressive and had my car repaired. 2 weeks later enterprise car rental charged me $209.00 for a rental that Progressive Insurance...
Read more
1.0
Product
Progressive Insurance Auto Claim
#1017138
Reply to reviews
I have been trying to get my car fixed for over a month.I made a claim it took weeks to get a claim agent. It has been nothing but a nightmare to get an adjuster out to fix my car. I always get a voicemail. Long response time. My 10 days are almost up before they can...
Read more
Anonymous
JJ

Try contacting your state insurance commissioner!

1.3
Product
Progressive Insurance Auto Claim
I didn't like
  • Customer service
  • Relability
#1006042
Reply to reviews
Ive been with them for 8 years.Just two weeks ago, a guy tried to speed past my son coming from behind him. Progressive claims agent is acting like she is the other driver's agent and prematurely assumed my son was at fault and sent me a claims report stating so. Its...
Read more
3.0
Product
Progressive Insurance Auto Claim
#1002649
Reply to reviews
I hit a Deer and had a State Police come to the Scene of accident.Never been in a accident, ticket or never filed a claim. Vehicle is undriveable. Told me to pick a body shop to have it towed to get a Estimate from them and a Adjuster would compare both estimates....
Read more
Anonymous
Anonymous

As a repair tech all these complaints just verify why people should avoid the Pro less of. insurance company.Oh yes lets make it look like were at the circus in our adds on te...

2.3
Product
Progressive Insurance Auto Claim
#987941
Reply to reviews
I SUBMITTED A CLAIM TO PROGRESSIVE FOR MY FLOOD DAMAGED VEHICLE.I WENT THROUGH STANDING WATER ON A FLOOED STREET. THEN MY ENGINE STARTED EXCESSIVELY SMOKING. THE SMOKE WAS SO BAD I COULDN'T SEE THE ROAD. I HAD THE VEHICLE TOWED TO MY MECHANIC AND HE SAID THE WATER...
Read more
Product
Progressive Insurance Auto Claim
I didn't like
  • Unwilling to compromise and blamed me
  • Deceit unfair practices immoral conduct
  • Lied to
#984206
Reply to reviews