Product: Progressive Insurance Customer Care Clear all filters (0 of 48 reviews match)
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Progressive Insurance - Bad customer care

I called ask for ID card she told me If I get pulled over just have the cop call you guys you know better that after 14 years with you guys you should do better. Walter Asbell 3303093970
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Progressive Insurance Customer Care
#1404728
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Progressive Insurance - Grocery shopping "kid"

I find the grocery shopping man -child misbehaving, very offensive & demeaning to children with disabilities.
Product
Progressive Insurance Customer Care
#1400696
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Good job. Way to market it guys, hope you get the sarcasm by now. Way to offend the very age demographic you are trying to get to buy your insurance. Needless to say I will never buy your insurance and tell everyone I know not to buy it, I'll stick with my current...
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Anonymous
Alison Armand

One of their insured slammed into my new Xc90 280 miles no tags yet. To replace back panel to make it new will cost 3500.00. Progressive adjuster wants to patch it . Complete ...

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Progressive Insurance Customer Care
#1399767
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Progressive Insurance - Worst insurance company

They are very rude and they lie about what they offer you they just out to take people money please dont take this insurance you will regret it tremendious
1.0
Details
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
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Progressive Insurance Customer Care
#1392315
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Cancelled my policy twice. Once they said due to insufficent funds at no time was my checking account under $85.00 enough to cover automatic withdrawal. Second time I updated my checking account number and routing number had to open a new account because of fraud. They...
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1.5
Product
Progressive Insurance Customer Care
I didn't like
  • Customer service and the billing process
#1378738
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we got a 6 month policy on july 12 ans two days later got a cheaper rate. i called and cancelled that day and was told i was getting a refund of 515$. we are now in october and still no refund, one person tells me they tried putting it in the account and three weeks...
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AdoredSwallowtail
AdoredSwallowtail

Wish I had looked you up on the web. Now I guess I will have to worry about you continuing to debit my account after it has been cancelled or sending me to collections for som...

1.0
Product
Progressive Insurance Customer Care
#1371683
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They covered everything I needed that was great but I paid monthly and when I found a different insurance company and tried to cancel the experience is awful. This was 6 months ago and I’m still having to try deal with it. If at all possible don’t get progressive they...
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2.8
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Progressive Insurance Customer Care
#1358459
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Progressive Insurance - Progressive takes your money.

Progressive took 492 dollars out of my account without my consent and will not put it back. More than one time this has happened. No one could help me. This company is a joke and steals money
1.5
Details
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
Product
Progressive Insurance Customer Care
#1355491
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Progressive Insurance - THEY TOOK MY MONEY BUT WOULD NOT GOIVE IT BACK
I HAD PROGRESSIVE CAR INSURANCE WHEN I LIVED IN FLORIDA, THEN I MOVED TO NEVADA. I NEEDED A I.D. CARD WITH THE STATE NAME ON IT, SO I CALLED PROGRESSIVE TO HAVE THE E-MAIL ME A COPY. IN FLORIDA THEY DON'T PUT THE STATE NAME ON THE CARD. AT THIE POINT I WAS WITH...
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Progressive Insurance Customer Care
#1340788
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Called for a quote, left time frame for return call. 7 to 7.. i recieved a call 2 days later at 9 p.m. bed time. Gave rep info .. she insulted my inteligence as she shoveled food into her mouth. Making very rude noices.. the rep knew nothing a out etiquette or first...
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1.0
Product
Progressive Insurance Customer Care
#1340382
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