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Progressive Cancelled my policy the day after my son and I were involved in an accident. I pulled up my progressive App to show the officer my insurance card and in red it said โ€œpending cancellationโ€ I was mortified!!!

Already traumatized by the accident and comforting my son, I decided to contact progressive the next day after Iโ€™d had some time to calm down. When I pulled up my app the next morning - 14 hours after the accident... in red โ€œPOLICY CANCELLEDโ€ due to โ€œinsufficient fundsโ€! WHOA!!!

It clearly stated on my app the they had received the previous payment and the next payment due! I then received cancellation notice in the MAIL (very unreliable communication) 2 days later!!! I am 40 years old and have NEVER been without car insurance. I have no idea how to go about resolving this issue or if thereโ€™s even a chance of resolving this issue- my truck was totaled and financed, so now I have to deal with my finance company as well!

Being a single mom of 4 is hard enough and now I have to take time and money away from my children to battle this unnecessary issue! I am truly mortified!

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