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Worst insurance company ever. Raised my rates for no reason when I called and asked why they told me it's part of doing business! What?

Reason of review: Pricing issue.

Location: Detroit, Michigan

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They told you exactly right. Insurance premiums are pooled money.

We all put our money in and when one of us has a claim the money to pay that claim is pulled from the pool.

Prices to repair vehicles and pay for injuries will never decrease. Do you pay the same prices for your groceries today as you did two years ago?

You can help control your increases by keeping a good driving record, low mileage, good credit and having higher deductibles.

The less the insurance company has to pay, the less you have to pay.

Do not ever expect price decreases. It is a for profit business and claims are not slowing down anytime soon.

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