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I contacted Progressive to file a claim to have my vehicle repaired. I granted Progressive permission to move my vehicle to their storage facility, Copart.

Progressive did not allow my body-shop access to Copart to and repair my vehicle. I took them to small claims court and was awarded $10,105; for the return and repair of my vehicle. Progressive kept my money, paid the lien holder, transferred title to reflect them as the owner to complete the selling transaction of my vehicle to its new owner. I later found out, Progressive sold my vehicle 4 days after I filed my claim, within 3 hours an 10 minutes of it arriving at Copart.

I contacted and filed a claim with the Federal Trade Commission.

Feel free to contact them and file a complaint at ftc.gov/complaint or call 877-382-4357. The FTC works on behalf of the consumer, with law enforcement and also takes legal actions against these corrupt companies.

Reason of review: Poor customer service.

I didn't like: Progressive illegally sold my vehicle and took my money.

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