In 2017, my longtime boyfriend was in a car accident that totaled his car. The other driver was coming off a university campus and ran a red light, and they collided. Thankfully, everyone was able to walk away, but that’s where the silver lining ends. The other driver...Read more
I was hit by a woman who ran her stop sign (i didn't have to stop)and she panicked and hit her gas which cause more damage after the first scrape, after hitting me 2 lanes over! We both have progressive, so the adjuster said she was "acting in the best interest of both...Read more
Progressive Insurance - Bait and switch
6 months ago i changed to progressive because of great rate offered,only to get over 20% increase now. Called to ask why snd was told there was a onetime discount. This was clearly a bait and switch on insurance and not clearly relayed to insured. The Virginia Insurance Commision should look into this practice.
Progressive is an absolutely horrible company. I was hit by a man that has progressive about a week ago who admitted fault. They have the absolute worst customer service that never calls you back. Worst of all they try to scare you away right off the bat by telling you...Read more
I was rear ended a couple weeks ago by someone insured by progressive. Over a week ago I released my vehicle from a yard to go to a repair shop to determine the damages and I haven't recieved any updates. I'm based out of Utah and I'm dealing with a claims office based...Read more
Cancelled my policy twice. Once they said due to insufficent funds at no time was my checking account under $85.00 enough to cover automatic withdrawal. Second time I updated my checking account number and routing number had to open a new account because of fraud. They...Read more
I didn't like
- Customer service and the billing process
Progressive Insurance - Absolutely horrible
I was hit by another driver and it was a jack t at fault accident and I’m out Thousands of dollars and they refused to totally fix my car and will not give back my 500 deductible on top of fixing me a 500 allowance to fix my own car . It’s sad billion dollar companies take advantage of their customers and then advertise to be this amazing company . I highly recommend literally anything else
I had another progressive customer pull out in front of me admitting fault progressive took one month to even file then tried having the shop repair my car with after market parts and not painting my car if nothing is done after requesting a supervisor to call me back...Read more
Progressive Insurance - Nightmare. No professionalism
Do not insure with them.
Progressive Insurance - Pick a different company
If it by chance is cheaper, it will only be for the first 6 months until you renew and are not a "new" customer anymore making your policy go up. Also, there are 2 cars on the policy, one is minimally covered and one is full coverage ; and is barely cheaper than geico by $30 (which had BOTH vehicles as full coverage). Dont make the switch, they will not reqard you for being a loyal customer....
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