Progressive Insurance Reviews

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Cancelled Progressive Auto Insurance because I found a better rate, they said they would not "match" it. I then got a bill in the mail for $90.00. I called them and asked "why" are you billing me for insurance I cancelled and never even had since I cancelled??? I...
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79 comments
#1960448

False advertising and leads. They say the policy can start at one price point then increase almost 95% for little to no reason.

They said $88 dollars per month but now I'm getting billed $173 dollars per month?? Somebody's lying!!!

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ID
#521148 Review #521148 is a subjective opinion of poster.
Location
Waukesha, Wisconsin
Service
Progressive Insurance Auto Insurance
Loss
$90

Claim 21-645****

Early one morning about 1:30am my daughter's car that was parked out in front of our home and someone crashed into it. It busted the headlight and did lots of damage to the front end and side quarter panel. We found out the next morning when a cop was knocking on our door, the neighbors had called to report it. After that, we called our insurance to get someone to come out to give us an estimate of the damages in case the cops locate the other car, and they don't have insurance. They refused to send anyone out. They maybe cheaper but you get what you pay for and in my book they are ***

User's recommendation: I will tell anyone who will listen progressive stinks as insurance they don't care about their customers just the all mighty dollar and how much they can make off of you.

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ID
#2720913 Review #2720913 is a subjective opinion of poster.
Service
Progressive Insurance Auto Insurance
Pros
  • Initial savings on auto insurance
Cons
  • Claim handling stinks
Preferred solution
I would like for them to send someone out to give us an estimate of the damages in the event we have to sue the other driver or go to court with their insurance. Won't know how much money we lost until we get an estimate.

Claims

My claim is still unresolved. I have not heard from the claims adjuster that who is coming and when to view the damage on my car so I can get it fixed. This is been going on since last Thursday
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ID
#2718700 Review #2718700 is a subjective opinion of poster.
Location
Manchester, New Hampshire

Lousy claims service

Claims department never calls back. I have left messages for a week to check status of my third party claim.. NOBODY EVER CALLS BACK !!!! Good luck if you ever have a claim with them..

User's recommendation: Don't EVER REPORT A CLAIM to this company !!!!!

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ID
#2717580 Review #2717580 is a subjective opinion of poster.

Lousy swevic

Lousy claim service...I have a third party claim against a Progressive customer. After multiple calls and messages left no one ever calls me back. REPREHENSIBLE..

User's recommendation: GOOD LUCK TO ANYONE WHO IS HIT BY A PROGRESSIVE CUSTOMER !!

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ID
#2714463 Review #2714463 is a subjective opinion of poster.

Way too high

No matter what or how safe I have been, and with no tickets, my insurance with progressive keeps going up!!! Every year it goes up $20 or more! It actually went from $121 A MONTH to $157 a MONTH!!!Wtf And that's just for liability!!!! To top it offIm also a 43-year-old woman!!!! You tell me how in the *** or why are they charging me too much? They have lost their minds!!!! YES, I AM ONE REALLY PISSED OFF CUSTOMER!!!!! Wtf

User's recommendation: Do NOT CHOOSE PROGRESSIVE FOR YOUR INSURANCE.

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1 comment
#2038957

I'm a male, just older than you, and I pay 53.00 a month for full coverage. Something is wrong...

ID
#2711921 Review #2711921 is a subjective opinion of poster.
Location
Bardstown, Kentucky
Service
Progressive Insurance Auto Insurance
Pros
  • Starts out reasonable
  • Very dissatisfied
  • Easy payment options
Cons
  • Not sensitive at all
  • High prices
  • To many to list

Do you have renters insurance

I am not upset I was just wanting home renters insurance I have car insurance with you thank you for your time
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ID
#2710795 Review #2710795 is a subjective opinion of poster.
Location
Quincy, California
New Reviewer

Billing

Difficult to get in touch with to resolve billing issues. Im in the hospital and theyre sending me emails that I have not paid my bill I would like to be in touch with them verbally but no one is calling me.

User's recommendation: Better call then use the Internet.

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ID
#2702340 Review #2702340 is a subjective opinion of poster.
Location
Springdale, Arkansas

I find your ads horrendous

Why are you showing a person riding a motorcycle with no legs??? Talk to a vet that is living this nightmare. What is your point? Your company disgusts me. STOP the Ads!!!

User's recommendation: disgusting.

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1 comment
#2036867

Because there are people with no legs that can ride a motorcycle... All by the Grace of God.

ID
#2696664 Review #2696664 is a subjective opinion of poster.
Cons
  • Stop showing these motorcycle ads with people with no leg11
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Horrible/They Lie

My car was involved in a hit and run accident. I was the victim. I went to get my car fixed and it took longer than a month for them to get me a check for the repairs. They then put my car as a salvaged vehicle and did not tell me. I complained to the Insurance Commissioner in Louisiana and they lied again. I found out my vehicle Title was changed when I renewed my registration.

User's recommendation: DO NOT TRUST PROGRESSIVE IF YOU HAVE A CLAIM.

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ID
#2682619 Review #2682619 is a subjective opinion of poster.
Cons
  • Allow reps to lie to cover mistakes
Loss
$1300
Preferred solution
Apology
New Reviewer

Telling me that they cant get DMV report of my drivers history because its probably not a valid drivers license

I went down to my DPS and DMV departments to question why Progressive is telling me that they were advised that there are no records available, or that my DL is non-existant. I was told after checking their records that my DL is in excellent standing; there's nothing wrong with my DL. So what is Progressive trying to pull on me, threatening to cancel my insurance??
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ID
#2679308 Review #2679308 is a subjective opinion of poster.
Loss
$365
Preferred solution
Let the company propose a solution

Was not using this apt intentionally was very satisfied with progress insurance

Accidentally used this app for contact. I had no disagreement with progressive was completely satisfied
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ID
#2664763 Review #2664763 is a subjective opinion of poster.
New Reviewer

Theft

i canceled my policy back on the 6-8-21 and was told is was canceled. The thieving company didn't nor give me back refund they should have. Then the next month stole money out of my account .

User's recommendation: don't buy from them.

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ID
#2663781 Review #2663781 is a subjective opinion of poster.
Cons
  • Lack of service
  • Slowness to respond to contacts
  • Lies and bologna
Loss
$196
Preferred solution
Apology
Progressive Insurance Knoxville, TN is evil!~ They towed my car and told me it was going to Nissan, and instead they took my car to a chop shop and tried to steal it out from under me. I had to go to the police to make a report because they lied to me and told me it...
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ID
#2656721 Review #2656721 is a subjective opinion of poster.
Cons
  • Abusive
  • Shady
  • Vandalized my car

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

They will not pay the bill

I tow for THP and one of their drivers caused a crash that they accepted responsibility for. They paid the owner of the car and they were coming to pick it up and pay bill until they found out the auto was burned to the ground then the agent stated they are not paying or picking up auto. They are responsible for the tow bill and I will file suit if I have to then it will become really expensive.

User's recommendation: Keep their feet to fire.

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ID
#2651711 Review #2651711 is a subjective opinion of poster.
Cons
  • Paying bills
Loss
$3600
Preferred solution
Full refund
New Reviewer

Copy safety driver course for a speeding ticket

Progressive Insurance - Copy safety driver course for a speeding ticket
I need an address to send copy of defensive driver course paperwork to can this help lower my rates for payment in the future
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ID
#2635076 Review #2635076 is a subjective opinion of poster.
Location
Fort Worth, Texas
Preferred solution
Price reduction

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