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Progressive Insurance - Horrible Customer Service. Horrible

Their insured backed into me at a high rate of speed. Because she backed into me, they claimed it was ‘shared responsibility’. I should have been able to ‘stop’ before she hit me. First took over a week to ‘investigate’ the accident. Refused me a rental car while mine was being repaired. This is the second times I’ve been screwed by Progressive. Buyer beware
1.0
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Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
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Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
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#1325843
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Progressive Insurance - Suck *** commercials

Progressive, your advertisements have tbe opposite effect. Not only will l never purchase your product but l will diligently convince other's to do the same. Flo and her sidekick suck totally. I actually change tbe channel to avoid the misery. Sincerely, Todd O
#1325011
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I was sent a non-renewal letter ending business with Progreesive. My last day of my family and I being covered was this July 1. I asked why they were canceling me, and they told me that I had used the roadside service too much. I asked why didn't they say there was a...
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2.8
#1324142
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Progressive Insurance - Hate commercials, riduculous

Just seen recent one, where that pasty white ginger, hanging on to his mothers legs. Disturbing and disgusting. I think Flo needs to be retired, and get rid of Jamie. I absolutely love all the Geiko ones. SO Entertaining and innovative. I would buy insurance for Progressive if not for FLo and that untalented kid..
#1322116
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After 5 years progressive sent me an email that they will not renew my auto policy. I called to find out that i had 3 claims in the past 36 months a roadside assistance. All the accidents were no fault accidents. Obviously i was shocked as i had never have my insurance...
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3.7
#1320444
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When we filed a claim through progressive they treated us like criminals. Instead of trying to help, they work very hard to find reasons not to cover you. The adjuster I spoke with, Cameron Norris, actually told me that the rider is at fault if he rides into a ditch to...
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Anonymous
Bill

I had them on my policy as my uninsured coverage when I was hit on my motorcycle, the person who hit me was underinsured, no problem I thought I have 500k in coverage these **...

1.0
I didn't like
  • Don not care about the customers
#1319477
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Progressive Insurance - I want my money

You can take the money out immediately but it takes 12 days to refund that’s some ***
1.0
Details
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#1318378
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Current provider prices (GEICO) had been getting quite high on both auto and homeowners. SHoopped online and then by phone with Progressive and obtained rates that were half of my current premiums... WOW! They emailed me the quotes. Based on this, I contacted GEICO and...
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1.0
I liked
  • Original quote
I didn't like
  • Bait & switch
#1316652
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Progressive Insurance - Commercials

You desperately need to get rid of flo and that ridiculous box commercials. They are very annoying and basically stupid. If i were seeking insurance right now i would avoid progressive just because of the commercials
#1316145
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Contact Progressive Insurance

Mailing Address:
The Progressive Corporation
6300 Wilson Mills Road
Mayfield Village, Ohio 44143
United States
Phone:
(800) 776-4737
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The radio advertisement was based on the old saying "cuss like a sailor", It bleeped out the foul language but you knew he was dropping "F" bombs. It was so out of character for progressive. Hopefully enough people will complain and they will rethink their way of...
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Anonymous
Matt

I think that the commercials are some of the funniest ones I have heard in a while.

#1316061
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